Privacy Policy & Support
Contact Us & Support
Email: mrashidgames@gmail.com
Phone: +92 371 4934308
For technical support, privacy questions, or requests concerning personal data, please contact us using the details above. For faster support, include the App name, device model, operating-system version, App version, and a clear description of the issue. Please do not send passwords, complete payment-card details, or other unnecessary sensitive information.
Privacy Policy
Last updated: September 1, 2026
Scope
This Privacy Policy applies to games, applications, websites, and related services published or operated by Muhammad Rashid (collectively, the “Apps,” and individually, an “App”). It is intended to provide one central privacy and support notice for our current and future Apps across supported platforms.
Features and data practices may differ between Apps, platforms, countries, and versions. A feature or data category described below is not necessarily active in every App. Each App processes information only when the relevant feature or service is actually enabled. Any in-App notice, permission prompt, consent choice, and privacy disclosure shown on the applicable app-store product page should be read together with this policy.
Apps That Operate Offline
Some Apps may operate entirely offline, without an account, advertising, analytics, tracking, or transmission of personal data to us. Such Apps may store game progress, preferences, or settings locally on the device. Removing an App or clearing its data may remove locally stored progress unless a backup or cloud-save feature is available.
Information That May Be Processed
Depending on the features actually enabled in a particular App, we or our service providers may process the following categories of information:
- Device and app information: device type, operating system, language, country or region, app version, network information, and technical identifiers.
- Advertising and attribution information: advertising identifiers where permitted, consent choices, ad impressions, clicks, conversions, campaign information, and installation attribution.
- Usage information: gameplay events, session activity, feature usage, product interactions, progress, preferences, and engagement information.
- Diagnostics: crash reports, error logs, performance information, and other technical diagnostics.
- Location information: approximate location derived from technical information, or precise location only when an enabled feature requires it and the user grants permission.
- Purchase information: product, subscription, entitlement, and transaction-status information supplied by an app store or payment platform. We do not receive complete payment-card details from the app store.
- Account and cloud information: account identifiers, display name, email address, authentication status, cloud-save data, or user-generated content when an optional account or online feature is provided.
- Communications: contact details and information voluntarily supplied in support requests, feedback, surveys, or other communications.
- Notifications: push-notification tokens and interactions when notifications are enabled.
- Device permissions: information accessed through permissions such as camera, microphone, photos, contacts, Bluetooth, or location only when required by an enabled feature and authorized by the user.
How Information May Be Used
Where applicable, information may be used to:
- provide, maintain, personalize, and improve App functionality;
- save progress, synchronize content, authenticate users, and operate online features;
- respond to support requests and communicate important service information;
- diagnose crashes, improve stability and performance, and develop new features;
- protect users, prevent fraud or abuse, and maintain security;
- display, limit, personalize, and measure advertising where legally permitted;
- perform analytics, attribution, campaign measurement, and market research;
- process purchases, subscriptions, refunds, and entitlements through the applicable platform;
- send requested notifications; and
- comply with legal obligations and enforce applicable terms.
Advertising, Mediation, Analytics & Other Third-Party Services
An App may use one or more third-party services only when those services are included in that App or version. These may include advertising networks, mediation platforms, consent-management providers, analytics and attribution services, crash-reporting tools, cloud hosting, remote configuration, authentication, social features, customer-support tools, and app-store or payment services.
These providers may process information on our behalf or, depending on their role and applicable law, under their own privacy policies. Their processing may occur on servers in different countries. We take reasonable steps to use providers appropriate for the relevant feature and legal requirements.
Personalized advertising or cross-app tracking will be used only where permitted and after any consent required by law or the device platform. On Apple devices, users may receive an App Tracking Transparency prompt when applicable. Users can manage tracking, advertising, notification, and permission choices through device settings and any controls presented in the App.
We do not sell personal information for money. However, some advertising or measurement activities may be legally defined as “sharing,” “targeted advertising,” or a “sale” in certain jurisdictions. Where those laws apply, we will provide the required notice and choice.
Accounts, Cloud Saves & User Content
If an App offers optional accounts, cloud saves, multiplayer, social tools, leaderboards, or user-generated content, information required to provide those features may be stored and transmitted. Users should avoid including unnecessary personal information in public names or content. Additional rules or notices may be shown inside the relevant App when required.
In-App Purchases & Subscriptions
Purchases and subscriptions are generally processed by the applicable app store or payment platform. We may receive purchase status, product identifiers, receipts, or entitlement information needed to deliver purchased content, prevent fraud, and provide support, but we do not receive complete payment-card details from the app store.
Device Permissions
An App will request access to protected device features only when needed for a feature. The operating system will display a permission request where required. Users may deny or later change permissions in device settings, although the related feature may then be unavailable.
Legal Bases
Where applicable law requires a legal basis, processing may rely on performance of a contract, legitimate interests such as security and service improvement, compliance with legal obligations, or consent. Consent may be withdrawn through available settings or by contacting us, without affecting processing already performed lawfully.
Data Retention
Information is retained only for as long as reasonably necessary for the purpose for which it was processed, including functionality, support, security, fraud prevention, legal, accounting, and dispute-resolution needs. Retention periods may vary by data type, App, and service provider. If an App does not transmit information to us, we may have no server-side data to access or delete.
Data Security
We use reasonable administrative, technical, and organizational measures intended to protect information. No method of electronic transmission or storage can be guaranteed to be completely secure.
Children’s Privacy
We do not knowingly collect personal information from children in a manner that violates applicable law. If an App is directed to children or offered in a children’s category, its data practices, advertising, consent mechanisms, and parental controls will be configured as required by applicable platform rules and children’s-privacy laws. We do not knowingly use prohibited behavioral advertising or cross-app tracking for children.
A parent or guardian who believes a child has provided personal information improperly may contact us using the details at the top of this page. We will review the request and take appropriate action.
Privacy Rights & Choices
Depending on location and applicable law, users may have rights to request access, correction, deletion, restriction, objection, portability, or withdrawal of consent concerning personal information. Users may also manage permissions, tracking, advertising, and notification choices through device settings and controls presented in the App.
To submit a privacy or data-deletion request, contact us using the email or phone number at the top of this page and identify the relevant App. We may need to verify the request. If information is controlled independently by an app store or another third-party service, the user may also need to contact that provider directly.
International Processing
Information may be processed in countries other than the user’s country when an App uses online or third-party services. Where required, appropriate safeguards will be used for international transfers.
External Links
Apps may contain links to external websites, app-store pages, developer pages, or services that operate under their own terms and privacy policies. We are not responsible for the privacy practices of independent third parties.
Changes to This Policy
We may update this policy when our Apps, service providers, legal requirements, or privacy practices change. The latest version will remain available at this same URL with a revised “Last updated” date. Where required, additional notice or consent will be provided inside the relevant App.
Contact
Questions, support requests, and privacy inquiries may be sent to mrashidgames@gmail.com or by phone at +92 371 4934308.